PT Sales Lead

Job Description Summary

The Sales Lead is motivated and positive. They drive sales by assisting customers with their buying experience. Must be a go-getter with an aptitude for persuasive communication and a drive to succeed. Will interface with our customers, and contributing to the overall success and profitability of the store. As a high performing associate, they participate in opening and closing the showroom, but their biggest attribute is they are the strongest sales associate on the team and eager to help other sales associates become amazing. They should embrace the desire to help others get better. 

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES  

• Greet customers upon entrance  

• Check on purchase orders for customers  

• Assess customer needs and wants; answer customer questions and concerns  

• Provide appropriate product recommendations by understanding the Purple products and history  

• Ensure merchandise is in-stock and displayed on shelves in a presentable manner  

• Use point of sale (POS) system to conduct purchase transactions  

• Process merchandise returns  

• Assist in product inventory procedures  

• Cross-sell and upsell products  

• Memorize in-store promotions and special offers in order to communicate to customers  

• Build lasting relationships with customers  

• Team up with co-workers to ensure customer satisfaction  

• Educate customers on new arrivals and future product arrivals  

• Follow opening and closing procedures  

• Find innovative ways to improve sales and boost revenue  

• Lead the showroom in absence of Manager or Assistant Manager  

EDUCATION/EXPERIENCE REQUIREMENTS  

• High school diploma or equivalent required.  

• 2+ years of experience working in a retail environment  

KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS   

• Have working knowledge of computer use and common programs such as Microsoft Word, Excel, and PowerPoint  

• Excellent interpersonal communication capabilities  

• Customer service-oriented attitude  

• Ability to stay organized and manage time effectively  

• Basic math skills  

• Familiarity with POS system a plus  

• Familiarity with inventory procedures a plus  

• Friendly, approachable personality  

• Ability to perform and sell in a retail environment  

• Enthusiasm and a positive attitude   

• Available to work some weekends, nights, and holidays  

• Bilingual in English and Spanish is a plus  

PHYSICAL REQUIREMENTS   

Physical Activities may occasionally include:   

• ascending or descending ladders, stairs, scaffolding, ramps, poles and the like;   

• moving self in different positions to accomplish tasks in various environments;   

• communicating with others to exchange information.   

Physical Activities may constantly include:   

• remaining in a stationary position, often standing for prolonged periods;   

• moving about to accomplish tasks or moving from one worksite to another;   

• adjusting or moving objects up to 50 pounds in all directions; In outlet or Hub locations the requirement is 80+ pounds  

• repeating motions that may include the wrists, hands and/or fingers;   

• operating machinery and/or power tools, depending on position;   

• depending on position may include operating motor vehicles or heavy equipment;  

• assessing the accuracy, neatness and thoroughness of the work assigned.  

Environmental Conditions may occasionally include:   

• low or high temperatures; or outdoor elements such as precipitation and wind.   

Environmental Conditions may constantly include:   

• noisy environments;   

• or hazardous conditions.  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with a disability to perform the essential function.