The Promenade Shops at Briargate

Store Job Title

Banana Republic
Customer Experience Lead
Customer Experience Supervisor

Francesca's
Boutique Manager

J. Jill
Sales Associate

Soma Intimates
Sales Associate
Sales Lead

White House Black Market
Assistant Manager
Sales Associate
Sales Lead

Details


Customer Experience Lead
Openings: 1
Store: Banana Republic
Hours/wk: Full Time
Full Description:
  • General Summary:  The Customer Experience Lead's primary responsibility is to assist the leadership team in overseeing the sales floor and ensuring a positive customer experience. The CE Lead will assist in aspects of store operations focusing primarily on the areas of customer engagement including the sales floor, fitting room and cash wrap.



Key Responsibilities:
  • ESSENTIAL DUTIES & RESPONSIBILITIES:

    Sales Generation:

        Performs Leader on Duty responsibilities as needed.
        Stays current on goals and priorities as it relates to the selling floor.
        Offers suggestions to the leadership team about how to improve daily sales trends.

    Customer Experience:

        Sets the example by role modeling great customer service and suggesting the Bananacard to every customer.
        Ensures that associates are upholding service standards.
        Handles complex customer situations in compliance with policy and procedures; escalates issues as appropriate.

    Staff Supervision:

        Monitors floor coverage and zoning for the day and takes action according to SPH, UPT, AT and conversion trends using hourly sales reads.
        Monitors cash wrap to ensure customers are served in accordance with customer service policies and cashier guidelines.
        Coordinates associate breaks, lunches and shift changes.
        Logs time and attendance infractions (sick/late/no show); assists the LOD with on‐call shifts.
        Performs employee personal property checks.
        Trains, coaches and directs associates on service and how to meet productivity standards.
        Communicates development feedback of others to the leadership team.

    Operations:

        Upholds all company policies as outlined in the Policy and Procedure Manual, including the Field Employee Policy Guide and Code of Business Conduct.
        Enforces all Loss Prevention policies, and communicates violations to the leadership team, to the DM or Regional Manger or the Code of Business Conduct Hotline.
        Responsible for front‐of‐house receiving and assisting vendors.
        Ensures company standards of neat, clean and organized sales floor, cash wrap and fitting room areas are met.
        Performs all other duties as assigned.



Skills & Experience Requirements:
  • Qualifications

    Knowledge, skills & abilities:

        Excellent selling skills.
        Excellent communication and organizational skills.
        Excellent time management skills.
        Ability to delegate and prioritize tasks and responsibilities.
        Ability to receive feedback and take action when appropriate.

    Minimum educational level:

        High School graduate or equivalent.

    Minimum experience:

        Six months of Gap Inc. experience preferred.
        Previous retail experience preferred.
        Experience supervising teams preferred.

    Physical Requirements:

        Ability to safely lift and carry 30 lbs.
        Ability to maneuver around the sales floor and stockroom.

    Schedule Requirements:

        Open availability and flexibility to work nights, weekends, store openings and closings, to meet the needs of the business.

    This job description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.


ORGANIZATION RELATIONSHIPS:
Reports to General Manager, Customer Experience Manager or Supervisor depending on Store Census structure. Collaborates effectively across teams and Work Centers and with all Business Partners and departments as needed.

To apply, visit:

Banana Republic
Phone 719-594-0343
Location 1845 Briargate Parkway Suite 415


Customer Experience Supervisor
Openings: 1
Store: Banana Republic
Hours/wk: Full Time
Full Description:
  • General Summary:  The Customer Experience Lead's primary responsibility is to assist the leadership team in overseeing the sales floor and ensuring a positive customer experience. The CE Lead will assist in aspects of store operations focusing primarily on the areas of customer engagement including the sales floor, fitting room and cash wrap.



Key Responsibilities:
  • ESSENTIAL DUTIES & RESPONSIBILITIES:

    Sales Generation:

        Performs Leader on Duty responsibilities as needed.
        Stays current on goals and priorities as it relates to the selling floor.
        Offers suggestions to the leadership team about how to improve daily sales trends.

    Customer Experience:

        Sets the example by role modeling great customer service and suggesting the Bananacard to every customer.
        Ensures that associates are upholding service standards.
        Handles complex customer situations in compliance with policy and procedures; escalates issues as appropriate.

    Staff Supervision:

        Monitors floor coverage and zoning for the day and takes action according to SPH, UPT, AT and conversion trends using hourly sales reads.
        Monitors cash wrap to ensure customers are served in accordance with customer service policies and cashier guidelines.
        Coordinates associate breaks, lunches and shift changes.
        Logs time and attendance infractions (sick/late/no show); assists the LOD with on‐call shifts.
        Performs employee personal property checks.
        Trains, coaches and directs associates on service and how to meet productivity standards.
        Communicates development feedback of others to the leadership team.

    Operations:

        Upholds all company policies as outlined in the Policy and Procedure Manual, including the Field Employee Policy Guide and Code of Business Conduct.
        Enforces all Loss Prevention policies, and communicates violations to the leadership team, to the DM or Regional Manger or the Code of Business Conduct Hotline.
        Responsible for front‐of‐house receiving and assisting vendors.
        Ensures company standards of neat, clean and organized sales floor, cash wrap and fitting room areas are met.
        Performs all other duties as assigned.



Skills & Experience Requirements:
  • Qualifications

    Knowledge, skills & abilities:

        Excellent selling skills.
        Excellent communication and organizational skills.
        Excellent time management skills.
        Ability to delegate and prioritize tasks and responsibilities.
        Ability to receive feedback and take action when appropriate.

    Minimum educational level:

        High School graduate or equivalent.

    Minimum experience:

        Six months of Gap Inc. experience preferred.
        Previous retail experience preferred.
        Experience supervising teams preferred.

    Physical Requirements:

        Ability to safely lift and carry 30 lbs.
        Ability to maneuver around the sales floor and stockroom.

    Schedule Requirements:

        Open availability and flexibility to work nights, weekends, store openings and closings, to meet the needs of the business.

    This job description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.


ORGANIZATION RELATIONSHIPS:
Reports to General Manager, Customer Experience Manager or Supervisor depending on Store Census structure. Collaborates effectively across teams and Work Centers and with all Business Partners and departments as needed.

To apply, visit:

Banana Republic
Phone 719-594-0343
Location 1845 Briargate Parkway Suite 415


Boutique Manager
Openings: 1
Store: Francesca's
Hours/wk: Full Time
Full Description:
  • The successful boutique manager will have several years of specialty retail experience either as a store or district manager, with a strong emphasis on product, customer service and visual presentation.  Boutique managers are responsible for every aspect of the store.  They will lead a team of associates that are motivated to provide a superior level of customer service to maximize sales and profit.  They are responsible for meeting and exceeding all given sales goals and expense targets.  They must possess an entrepreneurial spirit and be an effective problem solver.



Key Responsibilities:
  • Job Requirements:
    • Drive the business results by maximizing daily sales plans, controlling expenses and improving metrics through floor leadership, execution of Francesca Collection training programs, and continuous coaching
    • Must maintain a high degree of personal integrity, and hire a team with similar values
    • Attract, select, train and retain top talent
    • Maintain a visually impressive boutique, augmenting the company visual standards with embellishments that complement the uniqueness of the product mix
    • Act as a liaison between boutique team, the Regional Manager, Human Resources and Store Operations
    • Understanding of retail sales and their relationship to inventory levels, with the ability to communicate needs directly to the merchandise planning team
    • Strong working knowledge of labor scheduling
    • Protect the physical assets of the boutique, by conducting weekly audits, routine cycle counts and an annual physical inventory
    • Evening, weekend and holiday work required
    • The boutique manager must be willing to work alone in the boutique for extended periods of time during non-peak work days.



Skills & Experience Requirements:
  • Qualifications:
    • Minimum 3 years experience managing a specialty retail store
    • Bachelor degree preferred
    • Demonstrated leadership and integrity with experience managing a staff of boutique associates
    • Sincere desire to work with a diverse customer, selling apparel, gift, home and jewelry
    • Strong merchandising and visual skills
    • Excellent verbal and written communication skills
    • Proactive and creative problem solving ability
    • Proficient computer skills in Microsoft Word, Excel and Outlook
    • Flexibility, adaptability and able to work weekends, nights and holidays.  Most workweeks will extend beyond 40 hours


Francesca’s Collections is an equal opportunity employer
To apply, click here


Sales Associate
Openings: 1
Store: J. Jill
Hours/wk: Part Time
Full Description:
  • THE J.JILL WORKPLACE

    Our three main goals are very simple:

        create a great brand
        build a successful business
        make J.Jill a great place to work

    At J.Jill, we value each individual and his or her talents. Our atmosphere is fast-paced and dynamic. We work hard, with the entrepreneurial spirit it takes to create a great brand. We celebrate our successes and believe in our vision. We are growing and building a team that makes J.Jill a great place to work. We build careers as we build our business.


To apply, visit:

J. Jill
Phone 719-533-1445
Location 1925 Briargate Parkway Suite 611


Sales Associate
Openings: 2
Store: Soma Intimates
Hours/wk: Part Time
Full Description:
  • The Sales Associate is primarily responsible for ensuring a great customer experience and maximum profitability. Performs various sales and register transactions and aids in controlling shrink through customer interaction.



Key Responsibilities:
  • FUNCTIONAL RESPONSIBILITIES:
    1. Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
    2. Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money.
    3. Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, customer service, security practices, and other applicable operations.
    4. Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
    5. Builds and maintains a solid customer following through clienteling and wardrobing
    6. Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
    7. Participates in visual directives including monthly store sets and zone maintenance.
    8. Other duties as assigned/required.



Skills & Experience Requirements:
  • QUALIFICATIONS:
    1. Must be 18 years of age or older
    2. High School diploma or equivalent
    3. Retail or sales experience preferred
    4. Excellent communication skills
    5. Excellent customer service skills
    6. Strong organizational skills and ability to multi-task in a fast-paced environment
    7. Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean
    8. Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required


To apply, click here.

For more information, visit:

Soma Intimates
Phone 719-265-5038
Location 1845 Briargate Parkway Suite 429


Sales Lead
Openings: 1
Store: Soma Intimates
Hours/wk: Part Time
Full Description:
  • The Sales Lead is primarily responsible for supporting management in general operations of the store to ensure a great customer experience and maximum profitability. Performs various sales and register transactions



Key Responsibilities:
  • FUNCTIONAL RESPONSIBILITIES:
    1. Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines.
    2. Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
    3. Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.
    4. Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential
    5. Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on operational policies regarding payment and exchanges, and security practices.
    6. Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards.
    7. Supports and administers receipt and dispatch of inventory and supplies according to company policy.
    8. Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
    9. Builds and maintains a solid customer following through clienteling and wardrobing
    10. Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management
    11. Participates in and facilitates visual directives including monthly store sets and merchandise replenishment.
    12. Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
    13. Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.
    14. Other duties as assigned/required.



Skills & Experience Requirements:
  • QUALIFICATIONS:
    1. Must be 18 years of age or older
    2. High school diploma or equivalent
    3. Minimum 3 years prior retail or sales management experience preferred
    4. Excellent communication, verbal and written skills
    5. Able to travel to stores throughout the district
    6. Excellent customer service skills
    7. Knowledge of administrative aspects of store operations
    8. Communicate with customers, standing and maneuvering around sales floor and stockroom, operate register, lift and carry 30 pounds, hand / fold merchandise, climbing, reaching, pushing / pulling
    9. Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.


To apply, click here.

For more information, visit:

Soma Intimates
Phone 719-265-5038
Location 1845 Briargate Parkway Suite 429


Assistant Manager
Openings: 1
Store: White House Black Market
Hours/wk: Full Time
Full Description:
  • The Assistant Store Manager is primarily responsible for supporting the Store Manager in managing the sales, operations, asset protection, and human resources functions of the store to ensure a great customer experience and maximum profitability.



Key Responsibilities:
  • FUNCTIONAL RESPONSIBILITIES:
    1. Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.
    2. Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
    3. Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
    4. Maintains a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization are kept to the highest standard. Trains associates on visual merchandising techniques to ensure store is maintained at all times.
    5. Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential.
    6. Performs all financial activities effectively and in accordance with policy including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.
    7. Administers all operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
    8. Facilitates and/or manages the general operations of the store ensuring that the store is in working order and adequately maintained to ensure safe and efficient operations.
    9. Supports compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training as needed to reinforce proper controls.
    10. Assists in the recruiting, hiring, and development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.
    11. Other duties as assigned/required.



Skills & Experience Requirements:
  • QUALIFICATIONS:
    1. Must be 18 years of age or older
    2. High School diploma or equivalent
    3. Prior retail or sales management experience preferred
    4. Excellent communication, verbal, and written skills
    5. Proven excellent customer service skills with statistical track record in all areas of sales
    6. Strong organizational skills and ability to multi-task in a fast-paced environment
    7. Strong leadership qualities, training and team building skills
    8. Knowledge of administrative aspects of store operations
    9. Communicate with customers, standing and maneuvering around sales floor and stockroom, operate register, lift and carry 30 pounds, hang/fold merchandise, climbing, reaching, pushing / pulling
    10. Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required


To apply, click here.

For more information, visit:

White House Black Market
Phone 719-262-0589
Location 1845 Briargate Parkway Suite 427


Sales Associate
Openings: 2
Store: White House Black Market
Hours/wk: Part Time
Full Description:
  • The Sales Associate is primarily responsible for ensuring a great customer experience and maximum profitability. Performs various sales and register transactions and aids in controlling shrink through customer interaction.



Key Responsibilities:
  • FUNCTIONAL RESPONSIBILITIES:
    1. Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
    2. Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money.
    3. Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, customer service, security practices, and other applicable operations.
    4. Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
    5. Builds and maintains a solid customer following through clienteling and wardrobing
    6. Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
    7. Participates in visual directives including monthly store sets and zone maintenance.
    8. Other duties as assigned/required.



Skills & Experience Requirements:
  • QUALIFICATIONS:
    1. Must be 18 years of age or older
    2. High School diploma or equivalent
    3. Retail or sales experience preferred
    4. Excellent communication skills
    5. Excellent customer service skills
    6. Strong organizational skills and ability to multi-task in a fast-paced environment
    7. Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean
    8. Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.v


To apply, click here.

For more information, visit

White House Black Market
Phone 719-262-0589
Location 1845 Briargate Parkway Suite #427


Sales Lead
Openings: 1
Store: White House Black Market
Hours/wk: Part Time
Full Description:
  • The Sales Lead is primarily responsible for supporting management in general operations of the store to ensure a great customer experience and maximum profitability. Performs various sales and register transactions



Key Responsibilities:
  • FUNCTIONAL RESPONSIBILITIES:
    1. Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines.
    2. Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
    3. Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.
    4. Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential
    5. Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on operational policies regarding payment and exchanges, and security practices.
    6. Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards.
    7. Supports and administers receipt and dispatch of inventory and supplies according to company policy.
    8. Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
    9. Builds and maintains a solid customer following through clienteling and wardrobing
    10. Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management
    11. Participates in and facilitates visual directives including monthly store sets and merchandise replenishment.
    12. Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
    13. Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.
    14. Other duties as assigned/required.



Skills & Experience Requirements:
  • QUALIFICATIONS:
    1. Must be 18 years of age or older
    2. High school diploma or equivalent
    3. Minimum 3 years prior retail or sales management experience preferred
    4. Excellent communication, verbal and written skills
    5. Able to travel to stores throughout the district
    6. Excellent customer service skills
    7. Knowledge of administrative aspects of store operations
    8. Communicate with customers, standing and maneuvering around sales floor and stockroom, operate register, lift and carry 30 pounds, hand / fold merchandise, climbing, reaching, pushing / pulling
    9. Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.


To apply, click here.

For more information, visit:

White House Black Market
Phone 719-262-0589
Location 1845 Briargate Parkway Suite 427

Summer Shoe Guide

During the winter, a classy pair of boots can take a guy from day to night. Read More »

Sink or Swim Pool Party Style Guide [VIDEO]

Dressing for poolside parties can be tricky – nine times out of ten you Read More »

Blue Eye Shadow is Back

For Cyndi Lauper, blue eye shadow never went out of style. But the rest of us Read More »