The Promenade Shops at Briargate

Store Job Title

Banana Republic
Customer Experience Lead
Customer Experience Supervisor

Brighton Collectibles
Assistant Manager

Claire's
Assistant Manager
Third Key Manager

J. Jill
Store Manager

LOFT
Sales Associate

Talbots
Sales Associate

Details


Customer Experience Lead
Openings: 1
Store: Banana Republic
Hours/wk: Full Time
Full Description:
  • General Summary:  The Customer Experience Lead's primary responsibility is to assist the leadership team in overseeing the sales floor and ensuring a positive customer experience. The CE Lead will assist in aspects of store operations focusing primarily on the areas of customer engagement including the sales floor, fitting room and cash wrap.



Key Responsibilities:
  • ESSENTIAL DUTIES & RESPONSIBILITIES:

    Sales Generation:

        Performs Leader on Duty responsibilities as needed.
        Stays current on goals and priorities as it relates to the selling floor.
        Offers suggestions to the leadership team about how to improve daily sales trends.

    Customer Experience:

        Sets the example by role modeling great customer service and suggesting the Bananacard to every customer.
        Ensures that associates are upholding service standards.
        Handles complex customer situations in compliance with policy and procedures; escalates issues as appropriate.

    Staff Supervision:

        Monitors floor coverage and zoning for the day and takes action according to SPH, UPT, AT and conversion trends using hourly sales reads.
        Monitors cash wrap to ensure customers are served in accordance with customer service policies and cashier guidelines.
        Coordinates associate breaks, lunches and shift changes.
        Logs time and attendance infractions (sick/late/no show); assists the LOD with on‐call shifts.
        Performs employee personal property checks.
        Trains, coaches and directs associates on service and how to meet productivity standards.
        Communicates development feedback of others to the leadership team.

    Operations:

        Upholds all company policies as outlined in the Policy and Procedure Manual, including the Field Employee Policy Guide and Code of Business Conduct.
        Enforces all Loss Prevention policies, and communicates violations to the leadership team, to the DM or Regional Manger or the Code of Business Conduct Hotline.
        Responsible for front‐of‐house receiving and assisting vendors.
        Ensures company standards of neat, clean and organized sales floor, cash wrap and fitting room areas are met.
        Performs all other duties as assigned.



Skills & Experience Requirements:
  • Qualifications

    Knowledge, skills & abilities:

        Excellent selling skills.
        Excellent communication and organizational skills.
        Excellent time management skills.
        Ability to delegate and prioritize tasks and responsibilities.
        Ability to receive feedback and take action when appropriate.

    Minimum educational level:

        High School graduate or equivalent.

    Minimum experience:

        Six months of Gap Inc. experience preferred.
        Previous retail experience preferred.
        Experience supervising teams preferred.

    Physical Requirements:

        Ability to safely lift and carry 30 lbs.
        Ability to maneuver around the sales floor and stockroom.

    Schedule Requirements:

        Open availability and flexibility to work nights, weekends, store openings and closings, to meet the needs of the business.

    This job description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.


ORGANIZATION RELATIONSHIPS:
Reports to General Manager, Customer Experience Manager or Supervisor depending on Store Census structure. Collaborates effectively across teams and Work Centers and with all Business Partners and departments as needed.

To apply, visit:

Banana Republic
Phone 719-594-0343
Location 1845 Briargate Parkway Suite 415


Customer Experience Supervisor
Openings: 1
Store: Banana Republic
Hours/wk: Full Time
Full Description:
  • General Summary:  The Customer Experience Lead's primary responsibility is to assist the leadership team in overseeing the sales floor and ensuring a positive customer experience. The CE Lead will assist in aspects of store operations focusing primarily on the areas of customer engagement including the sales floor, fitting room and cash wrap.



Key Responsibilities:
  • ESSENTIAL DUTIES & RESPONSIBILITIES:

    Sales Generation:

        Performs Leader on Duty responsibilities as needed.
        Stays current on goals and priorities as it relates to the selling floor.
        Offers suggestions to the leadership team about how to improve daily sales trends.

    Customer Experience:

        Sets the example by role modeling great customer service and suggesting the Bananacard to every customer.
        Ensures that associates are upholding service standards.
        Handles complex customer situations in compliance with policy and procedures; escalates issues as appropriate.

    Staff Supervision:

        Monitors floor coverage and zoning for the day and takes action according to SPH, UPT, AT and conversion trends using hourly sales reads.
        Monitors cash wrap to ensure customers are served in accordance with customer service policies and cashier guidelines.
        Coordinates associate breaks, lunches and shift changes.
        Logs time and attendance infractions (sick/late/no show); assists the LOD with on‐call shifts.
        Performs employee personal property checks.
        Trains, coaches and directs associates on service and how to meet productivity standards.
        Communicates development feedback of others to the leadership team.

    Operations:

        Upholds all company policies as outlined in the Policy and Procedure Manual, including the Field Employee Policy Guide and Code of Business Conduct.
        Enforces all Loss Prevention policies, and communicates violations to the leadership team, to the DM or Regional Manger or the Code of Business Conduct Hotline.
        Responsible for front‐of‐house receiving and assisting vendors.
        Ensures company standards of neat, clean and organized sales floor, cash wrap and fitting room areas are met.
        Performs all other duties as assigned.



Skills & Experience Requirements:
  • Qualifications

    Knowledge, skills & abilities:

        Excellent selling skills.
        Excellent communication and organizational skills.
        Excellent time management skills.
        Ability to delegate and prioritize tasks and responsibilities.
        Ability to receive feedback and take action when appropriate.

    Minimum educational level:

        High School graduate or equivalent.

    Minimum experience:

        Six months of Gap Inc. experience preferred.
        Previous retail experience preferred.
        Experience supervising teams preferred.

    Physical Requirements:

        Ability to safely lift and carry 30 lbs.
        Ability to maneuver around the sales floor and stockroom.

    Schedule Requirements:

        Open availability and flexibility to work nights, weekends, store openings and closings, to meet the needs of the business.

    This job description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.


ORGANIZATION RELATIONSHIPS:
Reports to General Manager, Customer Experience Manager or Supervisor depending on Store Census structure. Collaborates effectively across teams and Work Centers and with all Business Partners and departments as needed.

To apply, visit:

Banana Republic
Phone 719-594-0343
Location 1845 Briargate Parkway Suite 415


Assistant Manager
Openings: 1
Store: Brighton Collectibles
Hours/wk: Full Time
Full Description:
  • company information


    If you are a stylish fashion lover with a charismatic personality and leadership experience, we should talk!

    Did you know that ACCESSORIES are the hottest new fashion trend? Are you ready to expand your retail management career in the accessory industry? You have learned what it takes to succeed and now you can apply that in our creative, fun, energetic and fashionable environment!

    Do you have a passion for leading and mentoring a sales team? Does training the team to build relationships, exceed sales expectations and elevate them to greatness energize you?
    Does creating a warm and engaging environment which promotes our customers to return often appeal to you?

    Brighton Collectibles has a terrific Assistant Manager opportunity in Lexington, KY located at the Fayette Mall this newest Brighton Collectibles location will open this summer.

    We are looking for stylish fashion lovers with charismatic personalities and leadership experience.

    information about the position


    Our Assistant Managers report to the Store Manager and have responsibility in the following areas:

    • Financial
    • Leadership
    • Sales and Service
    • People
    • Operations
    • Visual Presentation

    Brighton offers you:

    • Stability – we open 10-15 new stores each year!
    • Full-time employment - with flexibility needed
    • Monthly team bonus opportunity – at Brighton we love contests and incentives!
    • Inclusive employee benefits package which includes 401(k), medical, dental, vision
    • Fabulous employee discount
    • Unique opportunities for growth and development

    Take a look at our Magical company by visiting www.brighton.com


how to apply

Visit:

Brighton Collectibles
Phone 719-262-0673
Location 1685 Briargate Parkway Suite 317


Assistant Manager
Openings: 1
Store: Claire's
Hours/wk: Part Time
Full Description:
  • There’s a lot that goes on behind the scenes at Claire’s to make sure things are running smoothly. The Retail Support team ensures Claire’s is always ready to hit the stage in perfect form—the show can’t go on without them! Take a look and discover the many opportunities available across Claire’s.



Key Responsibilities:
  • In Store Presentation

    To drive sales it’s vital to catch our customers’ eye and make it easy for them to navigate our stores. It’s the In Store Presentation team’s role to determine the placement of merchandise in our stores and create planograms, which result in the most effective presentation of merchandise, making shopping at Claire’s enjoyable for our customers—and more profitable for us.


To Apply, visit:

ClairesPhone
719-548-8033
Location 1645 Briargate Parkway Suite 227


Third Key Manager
Openings: 1
Store: Claire's
Hours/wk: Part Time
Full Description:
  • There’s a lot that goes on behind the scenes at Claire’s to make sure things are running smoothly. The Retail Support team ensures Claire’s is always ready to hit the stage in perfect form—the show can’t go on without them! Take a look and discover the many opportunities available across Claire’s.



Key Responsibilities:
  • In Store Presentation

    To drive sales it’s vital to catch our customers’ eye and make it easy for them to navigate our stores. It’s the In Store Presentation team’s role to determine the placement of merchandise in our stores and create planograms, which result in the most effective presentation of merchandise, making shopping at Claire’s enjoyable for our customers—and more profitable for us.


To Apply, visit:

ClairesPhone
719-548-8033
Location 1645 Briargate Parkway Suite 227


Store Manager
Openings: 1
Store: J. Jill
Hours/wk: Full Time
Full Description:
  • About J. Jill


    J. Jill is a unique women’s specialty clothing retailer. With a passionately devoted customer base, a talented and dedicated in-house design team continually creating new collections, and a rapidly expanding multichannel business, it’s an exciting place to be.

    What began as one store in the Berkshires is now a national retailer of apparel, accessories and footwear. J. Jill uncomplicates a women’s life by giving her a stylish, easy, ready-for-anything wardrobe that lets her dress confidently and focus on enjoying her life. We offer friendly, guiding service wherever she shops: our stores, our website or our catalogs.


    Located minutes from Boston in Quincy, Massachusetts, we have over 225 stores and a state-of-the-art contact and distribution center in Tilton, New Hampshire.



Key Responsibilities:
  • About the job

    Are you looking for an exciting career in fashion and retail? Then look no further. Don't miss out on this great opportunity to build or start your retail career with a strong and growing fashion brand.

    If you have:
    •     A strong sense of fashion
    •     Passion for our product, styles and people
    •     Proven ability to lead and motivate a team
    •     Strong communication, leadership and merchandising skills
    •     Outstanding integrity

    And you are:
    • Self-motivated
    • Sales oriented


To Apply, Click here

-or-

Visit:

J.Jill
Location 1925 Briargate Parkway Suite 611
Phone 719-533-1445


Sales Associate
Openings: 5
Store: LOFT
Hours/wk: Part Time
Full Description:
  • Sales Associate LOFT Shops at Briargate

    PROMENADE SHOPS BRIARGATE
    Colorado Springs, CO
    Part-time
    More Sharing ServicesShare Apply Now ►
    Fit might not come across on a job description.  But candidates who “fit” feel strongly connected with all the things a woman values, believes in, supports, defends, embraces, loves.  They’re relationship builders, team players, believers in fashion first and people always.  Those “one in a million” candidates are the ones we covet.  Because they’re capable of shaping an experience that will make someone’s day; inspire her to look, feel and be her best.  They make it happen.  Because they get it.  Because they fit.  By joining LOFT, you will be contributing to our mission of creating an undeniably feminine, incredibly optimistic, and effortlessly stylish casual brand.

    Position Overview


    Drives revenue and provides an exceptional client experience through relationship building, product knowledge sharing, and presenting a clean, safe, well-maintained store environment.  Consistently achieves individual goals that support store goals.



Key Responsibilities:
  • Responsibilities

    ·         Consistently provides an exceptional client experience and a
    ·         Recovers and replenishes the store, executes merchandising directives and maintains visual merchandising presentations
    ·         Understands the cultures and ensures compliance with all Values & Behaviors, as well as store operational standards
    ·         Maintains a clean store environment
    ·         Additional responsibilities as assigned



Skills & Experience Requirements:
  • Requirements


    ·         Client Experience: ability to function as a role model, ensuring the client remains the top priority; takes initiative to build a loyal client base
    ·         Follows Direction: ability to prioritize and meet deadlines as assigned with minimal supervision
    ·         Merchandising: knowledge of visual standards & techniques; ability to implement and maintain within visual guidelines
    ·         Communication: demonstration of both verbal & written communication skills to leadership, internal & external clients; strong enough command of the English language to read, speak & write effectively
    ·         Accuracy: ability to handle cash & provide change without error
    ·         Minimum High School Diploma or GED
    ·         Minimum one year sales associate or relevant experience in the service industry with proven results


Date Posted: Ongoing
Career Area: Sales Associates
Job ID: 1214326

To Apply, Click here


Sales Associate
Openings: 2
Store: Talbots
Hours/wk: Full Time
Full Description:
  • About Sales Associate Jobs

    By being hired into one of our Sales Associate jobs at Talbots, you’ll be a key member of the Talbots team. Professionals in Sales Associate careers come from a variety of backgrounds, bringing an assortment of knowledge and skills to every area of our business.
    A job in Sales Associate at Talbots may be waiting for you!

    Responsibilities:

    Talbots Contact Center, located at Pellissippi Parkway/Northshore Drive, is seeking fresh faces to add to our team! We are hiring Full-Time Sales & Service Associates and want to hire individuals who have the attitude, desire, drive and ability to create a positive and professional image to Talbots customers through thoughtful sales and service. We want to hire you if you are able to derive happiness when you “Do What is Right for the Customer”.

    We want enthusiastic individuals to come here and truly enjoy what you do every day while striving to improve your service and sales techniques! In return, you will receive thorough training, ongoing coaching, industry knowledge, and an opportunity to challenge and improve yourself professionally. In addition to a professional, comfortable and pleasant working environment, Talbots offers a highly competitive benefit package to all full-time associates.

    We do, however, have a “must haves” to move forward in our hiring process:

    •Computer Skills: Experience in a “talking & typing” environment

    •Success Measurement: Experience in a metrics driven environment

    •Sales: Experience in both service and sales

    •Initiating the Sale: high level of comfort with suggestive selling

    •Non-traditional shifts: able to work shifts that include evenings, weekends and some holidays

    What do we expect? A second to none dedication to Talbots high standards of customer service, sales is service attitude, self motivation, history of one call resolution and sound judgement. This position is empowered to service Talbots customers and retail store associates via telephone or computer, with product, credit and customer service inquiries in the spirit of what is right for our customer.




Skills & Experience Requirements:
  • Qualifications:

    KNOWLEDGE AND EXPERIENCE: A minimum of 2 - 3 years of practical work in a customer service environment. Experience with PC based systems required.

    Skill set:

        Strong, clear verbal & written communication skills
        Sales experience
        Customer resolution experience
        Sound judgement

    - See more at: http://jobs.talbotsinc.com/knoxville/sales-associate/sales-and-service-specialist-jobs#sthash.8ZvAbBKM.dpuf


To apply visit:

Talbots
Phone 719-278-6965
Location 1925 Briargate Parkway Suite 627

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